Privacy Policy

1. Who we are

HealthOptima AI is a healthcare AI consulting and implementation company operated by RNZ Healthcare LLP, based in Hyderabad, India. We help clinics, hospitals, and doctors adopt AI responsibly across strategy, digital marketing, the AI Health Studio, and infrastructure.

This policy applies to information we collect through our website (healthoptimaai.com) and when you contact us by form, email, phone, or WhatsApp.

2. Information we collect

Information you provide to us — when you submit our contact / demo form or reach out to us, we may collect:

Information collected automatically — like most websites, we may collect limited technical information such as your browser type, device, and general usage of the site to keep it secure and improve it.

• Your name
• Your email address
• Your phone / WhatsApp number
• The service you are interested in
• Your organization (clinic, hospital, or practice) and any message you share with us

3. How we use your information

We use the information you provide only to:

We do not sell your personal data, and we do not use it for unrelated third-party advertising.

• Respond to your enquiries and schedule consultations or demos
• Provide, discuss, and improve our consulting and implementation services
• Send you information you have requested or that is relevant to your enquiry
• Maintain the security of our website and comply with legal obligations

4. Legal basis & DPDP compliance

We process your personal data on the basis of your consent and our legitimate interest in responding to you, in accordance with India's Digital Personal Data Protection (DPDP) Act, 2023. You may withdraw your consent at any time by contacting us.

5. Sharing & disclosure

We may share your information only with:

We never sell or rent your personal data.

• Trusted service providers who help us operate our website and communications (for example, email and hosting providers), under appropriate confidentiality obligations
• Authorities or third parties where required by law, regulation, or to protect our legal rights

6. Data security

We apply reasonable technical and organizational safeguards to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, but we work to protect your data and review our practices regularly.

7. Data retention

We retain your personal data only for as long as necessary to respond to your enquiry, provide our services, and meet legal or record-keeping requirements. When it is no longer needed, we delete or anonymize it.

8. Your rights

Subject to applicable law, you have the right to:

To exercise any of these rights, please contact us using the details below.

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data
• Withdraw consent to processing
• Raise a grievance about how your data is handled

9. Cookies

Our website uses only essential functionality (such as remembering your theme preference). We do not use intrusive tracking or advertising cookies. Where any non-essential analytics are used, they are limited to understanding and improving site performance.

10. Children's privacy

Our website and services are intended for healthcare organizations and professionals, and are not directed at children. We do not knowingly collect personal data from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

12. Contact us

If you have any questions or wish to exercise your rights, contact us at:

• Email: info@healthoptimaai.com
• Phone / WhatsApp: +91 905 998 6660
• Address: Walden's Path Rd, Ambedkar Nagar, Film Nagar, Road No. 78, Hyderabad, Telangana 500096, India